TalentPop is one of the fastest-growing agencies in the E-commerce space that actively helps over 350 E-Commerce Brands including Core Power Yoga, Beyond Meat, and Jaxxon put together an excellent solution for their Customer Service needs by leveraging the best Customer Service talent from all around the world.
TalentPop is experiencing exponential growth (over 600% in the last year) and is looking for the best- in class Customer Service Specialist to join our team and support our clients.
This is your chance to join a winning team, and one of the fastest-growing companies in the Ecommerce Ecosystem!
Work Remotely?
Permanent Work from Home
JOB RESPONSIBILITIES:
Represent and convey your client’s the brand/company!
Create solution-based emails, and live chat messages in response to customer tickets/inquiries, and answer phone calls.
Work independently; manage time and multi-task.
Communicate regularly with client, team, and management using Slack and Email
Convey solutions and ideas to your clients that will improve their business and Customer Service Experience!
Attend team meetings to check in with clients and fellow team members
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QUALIFICATIONS:
A minimum of 2 yrs of Customer Service Experience preferred
Strong communication skills - both written and verbal
Strong command of grammar
Strong critical thinking skills
E-Commerce experience is a PLUS!
Adaptable to changes in the work environment
Competitive and enjoys a fast-paced customer service environment
Reliable Internet Connection (Backup ISP is also required!)
Reliable Working PC
Experience using Shopify, BigCommerce, and/or Amazon is a plus but not required.
Experience using Gorgias, Zendesk, Freshdesk, Intercom, and/or G Suite is a plus but not required.
Must be able to communicate via Zoom Video, Phone, Slack, and Email.
Phone, Email, LiveChat, and SMS Support are a plus!
Exceptional Time Management and Organizational skills
Perks & Benefits
💰Salary - -$4USD/hr Voice & $3USD/hr Non-Voice
🏖️ PTO
🏥 Health Insurance + Dental Coverage
🏡Permanent and full-time #WorkFromHome Set-up
Why join us?
🚀 We're one of the fastest-growing startups in the eCommerce ecosystem.
🥇 You will work alongside a team of winners that will inspire you daily.
🤝🏼Work with a collaborative team and environment
🪜Clear progression plan and career advancement
How To Apply:
1. To apply, Copy & Paste the following link to your web browser:
https://bit.ly/TalentPopApplication
2. Upload your Cover Letter, Resume and submit the application to the best of your ability.
3. Your Application code is: FB - HRVA
4. Put N/A on the referral field.
5. After you apply, comment below so we can notify our team! 😊
You may contact: https://www.facebook.com/adlnnnn
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