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The Coaching Masters is Looking for Customer Support Specialist | Hiring Reliable Virtual Assistants Philippines

URGENT HIRING: Experienced & Customer-Oriented Remote-Working Customer Support Specialist with Proven Customer Support Experience for an Online Ecommerce Business in the Coaching Industry.

The Coaching Masters is looking for a stellar individual to join our Customer Service Department as Customer Support Specialist.

The candidate will handle questions and queries from customers and will handle any customer-facing tasks such as following up with customer onboarding appointment confirmations and cancellations/ customer complaints. As well as maintain relationships with all customers to ensure they’re optimizing their experience.

✅Customer Service Representative with 5+ years of experience resolving complex customer enquiries

✅Excellent interpersonal and written and oral communication skills

✅Knowledge of mediation and conflict resolution techniques is preferable

✅Possessing excellent product knowledge to enhance customer support

✅Resolving customer complaints brought to your attention

✅Strong time management and computer skills

✅Willing to work full time: Total of 170 working hours per month

✅Willing to start ASAP

✅Flexible with shift schedules even if assigned on a weekend shift

✅Start-up offer: $700 per month

If you’re confident you’d be able to bring value and results to the team and you are eager to join our team and help us push our products far and wide, throughout the world, then please send your CV, cover letter and 60 second introduction video to our Operations Manager, Bonne Lopez to bonne@thecoachingmasters.com in response to the above job description, outlining why you think you’d be perfect for the role.

We’ll get back to you to discuss an interview if we feel you could be the right fit to join our team. We are looking to hire the right candidate immediately.

Kind Regards,

The Coaching Masters

Coach Your Way to Freedom

Please contact: https://www.facebook.com/bonne.lopez

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