Skip to main content

SBOVACOM is Hiring Customer Service Representative | Hiring Reliable Virtual Assistants Philippines


CLIENTELE: Mortuary
RESPONSIBILITIES: 

a. Efficiently and effectively respond to all customer inquiries via inbound calls, emails, SMS, and social media channels
b. Respond appropriately. Always maintain a positive, empathetic, and professional attitude toward customers. (Maintain a high-class, friendly, and professional tone)
c.  Greatly exudes active listening skills
c. Secure customer's confidential  information 
d. Aim to resolve issues on the first call by being proactive and delivering long term solutions
e. Coordinate with several branches and departments to resolve customer concerns and/or requests.
f. Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
g. Process orders quickly and accurately and/or schedule appointment
i. Consistently follow up on any pending concerns or escalated issues with your supervisors/team lead to ensure timeliness in providing resolutions.

Logitech H151 Wired Headset
Logitech H151 Wired Headset
P700.00 only! from P785.00

REQUIREMENTS: 

- Preferably with 1-year experience as Customer Service Representative or agent or any equivalent
-Experienced working with BPO Companies is a plus
-Knowledgeable in maintaining information using a database.
- Ability to keep one's composure when customers are stressed or upset
- Not script dependent and has a creative and quick mind in composing tailored fit responses
- Pro-active and has keen attention to details
- - SoftPhone Skills ( Basic Phone Etiquette, Appropriate Responding, and Diffusing Frustrations)
- Bilingual/Multilingual is a plus ( but not required)

TECHNICAL REQUIREMENTS:

- Processor speed must be at least 2.5 GHZ
- RAM Capacity must be at least 8G
- Internet speed must be at least 15MBS

WORKING HOURS

Part time - 25 hours
Full time - 40 hours
Schedule: Graveyard  shift
Send your resume & technical requirements at hr@sbovacom.com
Subject: MOR032022-CS Applicant

You may contact: https://www.facebook.com/groups/349754752119329/user/1588548251/

logitech headset
Logitech H390
P1,646.00 only! from P1,875.00
Labels:

Comments

Post a Comment

Popular posts from this blog

One Janitorial is Looking for Appointment Setter | Hiring Reliable Virtual Assistants Philippines

  We are hiring APPOINTMENT SETTERS Please Fully Read The Job Description & Follow The Instructions Below One Janitorial is looking for a passionate Lead Generator/Appointment Setter, you will be making outbound calls all day and sending emails to generate opportunities. This is an exciting opportunity to join a growing company with great hours in a fun yet professional atmosphere & culture. Your day will include: 100+ outbound calls a day Emails to potential clients 1-2 appointments per day target Must have Experience in appointment setting required AIODIY Desktop Computer i7 CPU ₱7,880 - ₱21,946 only! from ₱25,000 sales experience is an advantage 9 out of 10 English written and spoken the ability to answer calls after hours when scheduled Has good working equipment (computer, headset, webcam) Quiet place to work at home without being interrupted. Able to work 8 am to 4:30 pm MDT - Monday to Friday. Excellent written and verbal communication skills. Must obtain a high...
Post a Comment
Read more

PAMS Consultancy is Looking for Real Estate Inside Sales Agents | Hiring Reliable Virtual Assistants Philippines

  HIRING! HIRING! HIRING! Are you seeking a home-based career opportunity? PAMS Consultancy is looking for Real Estate Inside Sales Agents. SEND YOUR RESUME & JOIN OUR TEAM NOW! Desired Qualifications: MUST have a Real Estate calling Experience Inbound/Outbound Call Experience Fluent English-speaking ability Ethical, systematic, organized, and a team player Clear, Concise, and Graceful on the phone. Built-in Microphone Web Camera ₱1,069.00 only from ₱1,250.00 RATES & COMPENSATION: 6 months - 1 year of Real Estate experience Earn as much as $4-$5 per hour for a full-time position 2-5 years or more of Real Estate experience Earn as much as $5-$6 per hour for a full-time position Paid Training Rate increase (after training/probationary period) Yearly Appraisals To start your application process, click this link and fill out the form. https://docs.google.com/.../1FAIpQLSdLiL.../viewform You can also send your resume to recruitment@pamsconsultancy.com #pamsconsultancy #jobs...
Post a Comment
Read more

Get Listings is looking for an Appointment Executive | Hiring Reliable Virtual Assistants Philippines

Our company Get Listings is looking for an Appointment Executive. The job is to get prospective clients from Facebook and Instagram by sending them a short introductory message about our company. If interested we then give them details or send them an info pack to their email address. We pre-qualify them, get the details of the prospective client, and create their profile in CRM. Book a meeting thru Google Calendar so our Sales team could call them. Job requires 1. Has experience using a CRM, Google sheet, Google meet, and Google calendar. 2. Can communicate well. The job involves writing emails or short messages to prospects on Instagram or Facebook. Compose business emails and sales messages. 3. Effective at researching prospects’ details. Our Sales Executives can use the information during the call.   RGB Gaming Mouse Pad LED Large Mouse Pad  P238.00 only! from P899.00 Other requirements 1. Own laptop and camera for meetings 2. Stable internet connection 10mbps up 3. Headse...
Post a Comment
Read more